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Shipping & Delivery Policy 

1. INTRODUCTION

This Shipping & Delivery Policy governs the delivery of physical and digital products, resources, or materials offered by CSI.

2. DELIVERY OF DIGITAL CONTENT

  • Digital resources such as eBooks, course materials, and recorded sessions are accessible online.

  • Access credentials are provided via email within 24-48 hours after payment confirmation.

3. DELIVERY OF PHYSICAL MATERIALS

  • If CSI provides physical books, kits, or merchandise, shipping timelines will be communicated at the time of purchase.

  • Estimated delivery time: 7-14 business days, subject to location and availability.

  • CSI is not responsible for delays caused by third-party courier services.

4. SHIPPING CHARGES

  • Shipping fees (if applicable) will be displayed during checkout.

  • International shipping may incur additional customs fees, which are the responsibility of the customer.

5. ORDER TRACKING

For orders requiring shipping, a tracking number will be shared (where applicable).

6. UNDELIVERED ITEMS

  • If a delivery fails due to incorrect address or recipient unavailability, CSI is not responsible for reshipment costs.

  • Users must report undelivered digital content within 48 hours of purchase.

7. CONTACT INFORMATION

For shipping inquiries, contact office@curioversity.in.

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