Shipping & Delivery Policy
1. INTRODUCTION
This Shipping & Delivery Policy governs the delivery of physical and digital products, resources, or materials offered by CSI.
2. DELIVERY OF DIGITAL CONTENT
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Digital resources such as eBooks, course materials, and recorded sessions are accessible online.
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Access credentials are provided via email within 24-48 hours after payment confirmation.
3. DELIVERY OF PHYSICAL MATERIALS
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If CSI provides physical books, kits, or merchandise, shipping timelines will be communicated at the time of purchase.
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Estimated delivery time: 7-14 business days, subject to location and availability.
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CSI is not responsible for delays caused by third-party courier services.
4. SHIPPING CHARGES
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Shipping fees (if applicable) will be displayed during checkout.
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International shipping may incur additional customs fees, which are the responsibility of the customer.
5. ORDER TRACKING
For orders requiring shipping, a tracking number will be shared (where applicable).
6. UNDELIVERED ITEMS
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If a delivery fails due to incorrect address or recipient unavailability, CSI is not responsible for reshipment costs.
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Users must report undelivered digital content within 48 hours of purchase.
7. CONTACT INFORMATION
For shipping inquiries, contact office@curioversity.in.